Frequently asked questions

Welcome to our FAQ section, designed to provide quick answers to your questions about Hats By Gwyn. Here, you'll find information about our hand-burned western hats, custom orders, and how we ensure every hat is a unique piece of art. If you don't find what you're looking for, please feel free to reach out to us directly!

Explore common questions

At Hats By Gwyn, we are passionate about crafting unique, hand-burned western hats that reflect your style and personality. As a small online business based in Mesa, Arizona, we dedicate ourselves to quality, integrity, and personalized attention in every creation. Discover more about our process, our hats, and how we bring your vision to life.

How are your hats made?

Each hat at Hats By Gwyn is meticulously hand-burned by Gwyn herself, ensuring every design is unique and high-quality.

What kind of hats do you offer?

We specialize in western cowboy and cowgirl hats, offering a variety of styles and colors. Our focus is on creating personalized, hand-burned designs that stand out.

Can I request a custom design?

Absolutely! Custom orders are a significant part of what we do. Visit our Custom Orders page to learn more about the process and how to submit your request.

Where are you located?

Hats By Gwyn is an online business based in Mesa, Arizona, United States. We ship our unique hats to customers nationwide.

What are the typical prices for your hats?

The price of our hats varies depending on the complexity of the design, the type of hat, and any custom additions. We strive to offer fair pricing for our handcrafted art. Please contact us for a personalized quote or browse our Shop for current listings.

How long does a custom hat take to make?

The turnaround time for custom orders can vary based on current demand and design complexity. We will provide an estimated completion time when you place your custom order request. Typically, it takes 3-8 hour to create.

What hat sizes are available?

We offer a range of hat sizes to ensure a comfortable fit. Please refer to our sizing guide on the home page, or inquire about specific sizes when placing a custom order. Some of our hats are adjustible as well.

Do you ship internationally?

Currently, Hats By Gwyn ships within the United States. We are working on expanding our shipping options in the future.

Ready to find your perfect hat?

Step into the world of Hats By Gwyn and discover our unique collection of hand-burned western hats. Whether you're looking for a statement piece or a custom creation, we're here to help you express your individual style. Join our growing community and let's make something amazing together!